Returns & Refunds Policy

Last updated: 11 August 2025

We want you to love your purchase from Live4Less. If something isn’t quite right, here’s how returns work.

Returns Window

Because of the heavily discounted nature of our products,(essentially one continuous sale) returns are only permitted if there is a fault or damage to the shoes. If this is the case and they are unworn, you have 14 days from receiving your order to send them back. Returns are simple: pop them back to us and we’ll process your refund. 

Items must be unused, unworn, and in original packaging with all tags/labels attached.

How to Start a Return

1. Email info@live4less.co.uk with your order number and reason for return.
2. We’ll reply with return authorisation and the return address.
3. Please use a tracked service and keep proof of postage. 

Faulty or Incorrect Items

If your item is faulty or not what you ordered, we’ll cover reasonable return postage and offer a replacement or a full refund.

Refunds

Once your return is received and inspected, refunds are issued to your original payment method within 5 working days. It can take your bank/card provider additional time to show the funds.

Your Statutory Rights

Nothing in this policy affects your legal rights. For full terms, please see our Terms & Conditions.

Questions? Email us at info@live4less.co.uk.